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Carlos F. Gomes is Associate Professor with Aggregation (academic degree required to hold Full Professor positions) in Operations Management at Faculty of Economics - University of Coimbra and researcher at the CeBER - Centre for Business and Economics Research. He his former researcher at the Institute of Systems and Robotics - University of Coimbra. He received a Ph.D. in Business Administration, an MSc in Business Administration, a postgraduate certificate of Advanced Studies in Industrial Quality and International Business, and a BS in Electrical Engineering, all from the University of Coimbra. Currently, he is Co-Director of PhD Program in Business Management. His publications include several dozens of articles in peer-reviewed international journals (Service Industries Journal, International Journal of Production Research, International Journal of Production and Operations Management, Journal of Air Transport Management, Personnel Review, Project Management Journal, Cross-Cultural Management, among other journals). He also published dozens of papers in proceedings of professional meetings and several book chapters. |  |